Store policy
Refund & Cancellation Policy
The SpinWire Store is not available today. Refund and cancellation handling must be clear before checkout opens.
Not available today
Cancellation requests
Before a payment is confirmed or a product is delivered, a cancellation request can be reviewed through store support.
If a product is already delivered or a physical item has entered fulfillment, the available options may be narrower.
Digital products
- Delivery begins only after payment confirmation.
- Duplicate payments, failed delivery, missing files, or damaged files should be reviewed for correction or refund.
- A downloaded digital product may have different refund limits than an undelivered product.
Physical merch
- Physical merch remains unavailable until a provider, proofs, shipping rules, damaged-item process, and return process are ready.
- Return options may depend on the final fulfillment provider and item condition.
Store contact
Store questions can be sent to Info@InformEmpower.com.